Agents

Wheelaway Holidays

This web site is owned and operated by Wheelaway Holidays of 379 Carrington Street, New Plymouth, New
Zealand 4310) and will be referred to as "We", "our" and "us" in this Website Privacy Policy. By using this site,
you agree to the Website Privacy Policy of this web site ("the web site"), which is set out on this web site page.
The Website Privacy Policy relates to the collection and use of personal information you may supply to us
through your conduct on the web site.

Currently all online deposits are securely handled through Bank of New Zealand P.C Banking Payment
Solutions.

Shortly this will change to DPS Payment Express Payment Gateway for online credit card transactions. When this happens the following will apply 

Wheelaway credit card information security policy

Wheelaway Holidays uses the DPS Payment Express Payment Gateway for its online credit card transactions. DPS processes online credit card transactions securely for thousands of merchants globally, providing a safe and secure online payment service.

  • Payments are processed in real-time
  • Wheelaway Holidays does not have access to your full card number, this credit card payment is secured by DPS
  • DPS have bank grade security. All transaction details are stored in their PCI-DSS compliant Data Centre
  • DPS Payment Express Software is certified with over 200 banks globally
  • Visit www.paymentexpress.com for more info on online credit card payments 

We reserve the right, at our discretion, to modify or remove portions of this Website Privacy Policy at any
time. This Website Privacy Policy is in addition to any other terms and conditions applicable to the web site.
We do not make any representations about third party web sites that may be linked to the web site.
We recognise the importance of protecting the privacy of information collected about visitors to our web site,
in particular information that is capable of identifying an individual ("personal information"). This Website
Privacy Policy governs the manner in which your personal information, obtained through the web site, will be
dealt with. This Website Privacy Policy should be reviewed periodically so that you are updated on any
changes. We welcome your comments and feedback.

Personal Information

Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. For
example, we may need to collect such information as your Name, Postal Address, Email Address, Telephone
Number so as to provide you with further services or to answer or forward any requests or enquiries. It is our
intention that this policy will protect your personal information from being dealt with in any way that is
inconsistent with applicable privacy laws in New Zealand.

Use of Information

Personal information that visitors submit to our site is used only for the purpose for which it is submitted i.e.
the forwarding of requested information to you, or for such other secondary purposes that are related to the
primary purpose, unless we disclose other uses in this Internet Privacy Policy, or at the time of collection.
Copies of correspondence sent from the web site that may contain personal information, are stored as
archives for record-keeping and back-up purposes only.

Disclosure

Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was
submitted, personal information may be disclosed in special situations where we have reason to believe that
doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering
(intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by
such activities. Also, we may disclose personal information when we believe in good faith that the law requires
disclosure.
We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we
may disclose your personal information to those third parties in order to meet your request for goods or
services.

Security

We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we
review and update our security measures in light of current technologies. Unfortunately, no data transmission
over the Internet can be guaranteed to be totally secure. However, we will endeavour to take all reasonable
steps to protect the personal information you may transmit to us or from our online products and services.
Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.
In addition, our employees and the contractors who provide services related to our information systems are
obliged to respect the confidentiality of any personal information held by us. However, we will not be held
responsible for events arising from unauthorised access to your personal information.

Cookies

Cookies are data that a Web site transfers to an individual's hard drive for record-keeping purposes. Cookies,
which are industry standard and are used by most Web sites, including those operated by us, can facilitate a
user's ongoing access to and use of a site. They allow us to customise the web site to your needs. If you do not
want information collected through the use of Cookies, there is a simple procedure in most browsers that
allows you to deny or accept the Cookie feature. But you should note that Cookies may be necessary to
provide you with some features of our on-line services.

Access to Information

We will endeavour to take all reasonable steps to keep secure any information which we hold about you, and
to keep this information accurate and up to date. If, at any time, you discover that information held about you
is incorrect, you may contact us to have the information corrected. In addition, our employees and the
contractors who provide services related to our information systems are obliged to respect the confidentiality
of any personal information held by us.

Links to Other Sites

We provide links to Web sites outside of our web sites, as well as to third party Web sites. These linked sites
are not under our control and we cannot accept responsibility for the conduct of companies linked to our
website. Before disclosing your personal information on any other website, we advise you to examine the
terms and conditions of using that Web site and its privacy statement.


Problems or Questions


If we become aware of any ongoing concerns or problems with our web sites, we will take these issues
seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy, or
you have a problem or complaint, please contact The Manager on david@wheelawayholidays.co.nz

 
www.wheelawayholidays.com
December 2012